Outage in Celeste
Telephony - VoIP Quality Degradation
Resolved MajorIncident Report
We are currently investigating VoIP quality issues affecting some customers on June 18, 2026. The issue appears to be related to a network problem. Impacted users may experience robotic voice or loss of audio during calls.
The issue started at 08:00 CEST and has been ongoing since 11:00 CEST. We apologize for the inconvenience and will provide updates as soon as possible.
Components affected
Celeste Telephony servicesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/22/2026 06:28AM
Long Term Monitoring
IDENTIFIED
about 2 months ago - at 06/18/2026 03:16PM
A configuration change was applied at 16:30 CEST to mitigate the impact on affected customers. We are continuing to monitor the situation and working towards a permanent resolution.
We apologize for the inconvenience and will provide further updates as soon as possible.
INVESTIGATING
about 2 months ago - at 06/18/2026 01:26PM
We are currently investigating VoIP quality issues affecting some customers on June 18, 2026. The issue appears to be related to a network problem. Impacted users may experience robotic voice or loss of audio during calls.
The issue started at 08:00 CEST and has been ongoing since 11:00 CEST. We apologize for the inconvenience and will provide updates as soon as possible.
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Telephony - VoIP Quality Degradation - Robotic Voice / Dégradation de la qualité Audio - Voix Robotisée - about 1 month ago
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