Census Full Outage

This incident has been resolved. Syncs have been running normally as of approximately 1:00pm EST, and the web has been running at normal latencies as of 2:00pm EST.

The web is now operating normally, along with Sync Runs. We are monitoring the system for overall health.

Syncs are now operational. Users may be experiencing issues loading Sync Configuration and Sync Run details on the web.

Syncs are currently not operational. Scheduled syncs should still be queuing up but they won't start running at this time. We will provide an update once workers come back up.

We are still seeing degraded performance and in some cases failing syncs. We are continuing efforts to mitigate as the system repairs.

We have identified and triaged the affected system and systems are coming back up now. Web is operational. We will see Sync delays as we scale back up.

Census is currently having issues running Syncs and rendering the Website. Engineers have identified the issue and are remediating.