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Outage in Central 1

INC226073 - Everlink POS and SCD Trace Processing Delay

Minor
August 10, 2026 - Started about 17 hours ago
Official incident page

Incident Report

*** This notice is for credit unions who have Everlink as their switch provider. *** Please be advised that Everlink has suspended processing of new INT network POS and SCD traces. This includes trace follow-up requests for the INT network, due to a technical issue within the Everlink processing stream. The issue has been escalated with Everlink and their settlement agent, PPJV, and we are actively working with them toward resolution. There is no impact to POS and SCD trace processing for other networks, including ME2, ME3, and CI3. Further updates will be provided as more information becomes available. Central 1 - Support@central1.com - 1.888.889.7878 Option 1
Components affected
Central 1 Bill Payments

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IDENTIFIED about 17 hours ago - at 08/10/2026 10:38PM

*** This notice is for credit unions who have Everlink as their switch provider. ***

Please be advised that Everlink has suspended processing of new INT network POS and SCD traces. This includes trace follow-up requests for the INT network, due to a technical issue within the Everlink processing stream.

The issue has been escalated with Everlink and their settlement agent, PPJV, and we are actively working with them toward resolution.

There is no impact to POS and SCD trace processing for other networks, including ME2, ME3, and CI3.

Further updates will be provided as more information becomes available.

Central 1 - Support@central1.com - 1.888.889.7878 Option 1

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