Outage in Centrify Cloud Service

Platform Identity: All Regions - IDP-initiated authentication issue

Resolved Minor
March 05, 2025 - Started 8 months ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified an issue with the recent roll-out that prevented users from logging into the platform via IDP-initiated login under certain conditions. This occurred when users had an authentication profile with MFA mechanisms they could not answer, while the policy setting "Platform login via federation satisfies all MFA mechanisms" was enabled.

Need to monitor Centrify Cloud Service outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 03/06/2025 05:03AM

This incident has been resolved. The updates rollback has been successfully completed, and services are now fully restored. We continue to monitor the system to ensure stability. Thank you for your patience.

MONITORING 8 months ago - at 03/06/2025 03:36AM

We have identified an issue with the recent roll-out that prevented users from logging into the platform via IDP-initiated login under certain conditions. This occurred when users had an authentication profile with MFA mechanisms they could not answer, while the policy setting "Platform login via federation satisfies all MFA mechanisms" was enabled.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook