Outage in Centrify Cloud Service

Secret Server Cloud: Remote Password Changing (RPC) and Heartbeat failures

Minor
December 07, 2025 - Started about 9 hours ago
Official incident page

Incident Report

We are currently investigating reports of customers experiencing pending Remote Password Changing (RPC) tasks and Heartbeat failures. Our engineering team is actively working to identify the root cause and restore normal functionality as quickly as possible. We apologize for the inconvenience and appreciate your patience while we work to resolve the issue. If you have any questions or need assistance, please contact our support team: https://support.delinea.com

Need to monitor Centrify Cloud Service outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
IDENTIFIED about 2 hours ago - at 12/07/2025 05:26AM

We are experiencing pending Remote Password Changing (RPC) tasks and Heartbeat failures in US and UK regions

MONITORING about 5 hours ago - at 12/07/2025 02:23AM

Rollback is complete. We are seeing successful Remote Password Changing (RPC) tasks and Heartbeats. We will continue to monitor the results.

IDENTIFIED about 7 hours ago - at 12/07/2025 12:46AM

The issue has been identified. Rollback of the latest release is in progress. Thank you for your patience.

INVESTIGATING about 9 hours ago - at 12/06/2025 11:03PM

We are currently investigating reports of customers experiencing pending Remote Password Changing (RPC) tasks and Heartbeat failures. Our engineering team is actively working to identify the root cause and restore normal functionality as quickly as possible.
We apologize for the inconvenience and appreciate your patience while we work to resolve the issue.
If you have any questions or need assistance, please contact our support team: https://support.delinea.com

Latest Centrify Cloud Service outages

Privilege Manager Cloud: US - 502 Bad Gateway or Sign in prompt - 26 days ago
Platform: US – Degraded Performance with Engine Pool and Marketplace - about 1 month ago
Maintenance in Progress - about 2 months ago
Platform: Intermittent login failures due to email delivery issues - about 2 months ago
Platform: US - Intermittent Login Failures - about 2 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook