Secret Server Cloud: EU - Intermittent failures with API calls and Launching Secrets

As of 13:37 UTC on May 11, 2026, the Intermittent failures launching Secrets in the EU region has been resolved.
Our preliminary investigation determined that the root cause was an outage impacting a cloud infrastructure service used by Secret Server Cloud. Normal service has been confirmed restored.

We are continuing to work with our cloud provider to obtain full root cause details and identify preventative actions. We apologize for the impact to your experience and appreciate your patience while we investigated.

As of 13:37 UTC, the degraded performance affecting Secret Server Cloud in the EU region has been resolved. Customers who experienced failures launching secrets or intermittent API errors should no longer be impacted.

Our team is conducting a root cause analysis. We will post a follow-up update once findings are available. We apologize for any disruption this caused.
-----------------------------------------------------------------------------------------------------------------------
Investigating — May 11, 2026, 07:57 UTC

We are investigating reports of degraded performance affecting Secret Server Cloud in the EU region. Some users may be unable to launch secrets. We will provide an update as soon as more information is available.