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Outage in Cerby

Cerby-managed non-VoIP phone number provisioning and SMS Delays

Resolved Minor
March 11, 2026 - Started about 1 month ago - Lasted about 23 hours
Official incident page

Incident Report

We are currently experiencing issues provisioning new non-VoIP Cerby-managed phone numbers and receiving SMS on existing non-VoIP numbers. Our team is actively investigating to identify the root cause.
Components affected
Cerby Web App

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/12/2026 09:36AM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 03/12/2026 01:14AM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 03/11/2026 06:23PM

We are currently experiencing issues provisioning new non-VoIP Cerby-managed phone numbers and receiving SMS on existing non-VoIP numbers. Our team is actively investigating to identify the root cause.

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