Outage in Chainalysis

500 errors on KYT API withdrawal-attempts endpoint

Resolved Minor
May 09, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Some KYT API calls made via the POST /v2/withdrawal-attempts endpoint between 18:41 and 18:55 UTC returned a 500 error. Any registrations that returned a 500 error during the affected period will need to be reprocessed by customers. A fix has been deployed and withdrawal attempts are currently being processed without issue. Our team will continue to monitor the situation to ensure stability. Please reach out to support@chainalysis.com if you have any questions or need further assistance. Next update at 14:00 UTC on May 10th.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/09/2024 09:55PM

This incident has been resolved. Please contact support@chainalysis.com if you have any questions or need any further assistance.

MONITORING over 1 year ago - at 05/09/2024 08:00PM

Some KYT API calls made via the POST /v2/withdrawal-attempts endpoint between 18:41 and 18:55 UTC returned a 500 error. Any registrations that returned a 500 error during the affected period will need to be reprocessed by customers.

A fix has been deployed and withdrawal attempts are currently being processed without issue. Our team will continue to monitor the situation to ensure stability. Please reach out to support@chainalysis.com if you have any questions or need further assistance.

Next update at 14:00 UTC on May 10th.

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