Outage in Chainalysis

Chainalysis MFA/OTP Login Issue

Resolved Minor
September 16, 2024 - Started 7 months ago - Lasted about 7 hours
Official incident page

Need to monitor Chainalysis outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Chainalysis, and never miss an outage again.
Start Free Trial

Outage Details

We are currently receiving reports of some customers having issues with receiving or using their OTP when logging in. We are working on identifying the issue and will provide more information as it becomes available. Next update at 11:00 UTC.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 09/16/2024 12:17PM

This incident has been resolved. Please contact support@chainalysis.com if you continue experiencing any issues.

MONITORING 7 months ago - at 09/16/2024 10:00AM

Corrective measures have been applied and we are continuing to monitor the results to ensure ongoing stability.

Next update at 17:00 UTC.

IDENTIFIED 7 months ago - at 09/16/2024 09:46AM

The issue has been identified and we will provide more information as it becomes available.

Next update at 17:00 UTC.

INVESTIGATING 7 months ago - at 09/16/2024 06:01AM

We are currently receiving reports of some customers having issues with receiving or using their OTP when logging in. We are working on identifying the issue and will provide more information as it becomes available.

Next update at 11:00 UTC.

Latest Chainalysis outages

BCH and LTC Data Delay - 3 days ago
Storyline Degraded Performance - 11 days ago
KYT API Indexing Error for Bitcoin processing - 16 days ago
Error in Displaying KYT Alerts - about 1 month ago
Login issues - Incorrect Username - about 2 months ago

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3965 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook