Outage in Chainalysis

KYT API GET Endpoint Errors

Resolved Minor
October 09, 2024 - Started 11 months ago - Lasted about 24 hours
Official incident page

Need to monitor Chainalysis outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Chainalysis, and never miss an outage again.
Start Free Trial

Outage Details

We’re observing intermittent errors for the GET endpoint on the KYT API, our team is investigating the root cause. Some customers using the GET /api/kyt/v1/users/userid and GET /api/kyt/v1/transfers/received have received intermittent 500 error response. Customers experiencing this error should retry running the API calls to workaround the problem. For further questions contact support support@chainalysis.com. Next update at 22:00 UTC
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 10/10/2024 02:17PM

The incident has been resolved. If you experience any difficulties, please reach out to support@chainalysis.com.

MONITORING 11 months ago - at 10/10/2024 01:59PM

A fix has been implemented, and we are monitoring the results.

Next update at 24:00 UTC

IDENTIFIED 11 months ago - at 10/09/2024 06:53PM

The root cause has been identified. We are working on a resolution.

The next update will be at 14:00 UTC.

INVESTIGATING 11 months ago - at 10/09/2024 05:52PM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 10/09/2024 02:45PM

We’re observing intermittent errors for the GET endpoint on the KYT API, our team is investigating the root cause.

Some customers using the GET /api/kyt/v1/users/userid and GET /api/kyt/v1/transfers/received have received intermittent 500 error response.

Customers experiencing this error should retry running the API calls to workaround the problem.

For further questions contact support support@chainalysis.com.

Next update at 22:00 UTC

Latest Chainalysis outages

KYT API and UI Errors - 6 days ago
BSC on Storyline - 19 days ago
XLayer Data Delay - 22 days ago
TON Data Delay - about 1 month ago

One Status Page Aggregator. Every Vendor. Instant Alerts.

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook