Outage in Chainalysis

Error loading Graphs in Reactor & KYT API endpoint errors.

Resolved Minor
July 03, 2025 - Started 9 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Due to a disruption in service from our cloud provider, some customers may have experienced errors when attempting to access graphs in Reactor. We also recorded elevated error rates for KYT API. These issues have been resolved, and no further errors should be displayed. We will continue to monitor the stability of the service and provide a further update when we are confident in the long-term stability. Next scheduled update at 14:00 UTC
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 07/03/2025 12:56PM

This incident has now been resolved.

If you experience any interruptions with your workflows, please reach out to support@chainalysis.com and we will support you.

MONITORING 9 days ago - at 07/03/2025 09:47AM

Due to a disruption in service from our cloud provider, some customers may have experienced errors when attempting to access graphs in Reactor. We also recorded elevated error rates for KYT API.

These issues have been resolved, and no further errors should be displayed. We will continue to monitor the stability of the service and provide a further update when we are confident in the long-term stability.

Next scheduled update at 14:00 UTC

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