Outage in Chainalysis

BSC on Storyline

Resolved Minor

August 22, 2025 - Started 8 months ago - Lasted 1 day
Official incident page

Incident Report

We have identified an issue where you may experience errors in Storyline when loading Binance Smart Chain transactions in the address panel. The root cause has been traced to an issue with the data provider for BSC. We’ll provide further updates as soon as more information becomes available

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 08/23/2025 03:57PM

This incident has been resolved. If you require further assistance, please reach out to support@chainalysis.com

IDENTIFIED 8 months ago - at 08/22/2025 06:58PM

We are continuing to work on a fix for this issue.

Next update at 10:00 UTC on August 25th.

IDENTIFIED 8 months ago - at 08/22/2025 03:04PM

The root cause has been identified and we are working on a resolution with the data provider.

The next update will be at 19:00 UTC.

IDENTIFIED 8 months ago - at 08/22/2025 10:59AM

We have identified an issue where you may experience errors in Storyline when loading Binance Smart Chain transactions in the address panel. The root cause has been traced to an issue with the data provider for BSC.

We’ll provide further updates as soon as more information becomes available

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