Outage in Chainalysis
Reactor Data Delays, KYT Data Delays on TON
Resolved Minor
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Outage Details
Reactor is currently experiencing delays for all networks. We have identified the issue and are working on a fix.
Next update at 2:30 UTC on August 28th.
Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 08/29/2025 04:10AM
The incident has been resolved. All networks are now at tip in Reactor.
If you require further assistance, please reach out to support@chainalysis.com
IDENTIFIED
13 days ago - at 08/29/2025 01:15AM
All networks are at tip in Reactor with the exception of Base and BNB.
Please reach out to support@chainalysis.com if you need further assistance.
Next update at 10:00 UTC on August 29th.
IDENTIFIED
13 days ago - at 08/28/2025 11:13PM
Bitcoin and Tron are now at tip in Reactor, in addition to Zcash, Soneium, Ethereum, and Ton.
All affected TON transfers in KYT have been reprocessed successfully. Please reach out to support@chainalysis.com if you need further assistance.
Next update at 3:00 UTC on August 29th.
IDENTIFIED
13 days ago - at 08/28/2025 09:39PM
Soneium, Ethereum, and Ton are now at tip in Reactor, in addition to Zcash.
In addition, TON transfer registration in KYT was affected by this incident, but has now recovered. Any failed transfer will be reprocessed, and no action is needed from customers.
Next update at 2:00 UTC on August 29th.
IDENTIFIED
13 days ago - at 08/28/2025 05:04PM
We are continuing to make progress in recovering data. Zcash is currently up to tip. We are working on recovering all remaining blockchains. We will provide further updates as soon as more information is available.
Next update at 22:00 UTC on August 28th.
IDENTIFIED
13 days ago - at 08/28/2025 02:00PM
We’ve made progress in recovering data and are continuing our best efforts to bring all remaining blockchain data up to tip across all networks. Further updates will be provided as more details become available.
Next update at 18:00 UTC on August 28th.
IDENTIFIED
14 days ago - at 08/28/2025 09:37AM
We have identified the root cause of this issue. We are gradually starting to recover data up to tip for all blockchains. We will provide further updates as soon as more information becomes available.
Next update at 14:00 UTC on August 28th.
IDENTIFIED
14 days ago - at 08/28/2025 02:37AM
We are still investigating the cause of this issue. We will provide further updates as soon as more information becomes available.
Next update at 10:00 UTC on August 28th.
IDENTIFIED
14 days ago - at 08/27/2025 10:31PM
Reactor is currently experiencing delays for all networks. We have identified the issue and are working on a fix.
Next update at 2:30 UTC on August 28th.
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