Outage in Chainalysis

TON delay in Reactor

Resolved Minor

December 15, 2025 - Started 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

Our team have noticed and are investigating node-provider related issues that is resulting in a delay of around three hours with TON in Reactor. Currently, there is no workaround we can provide for this. As we have more details we will share them. Next update will be at 14:00 UTC.

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 12/15/2025 03:10PM

This incident has been resolved. Any previously failed transfers have been successfully reprocessed. If you experience any further issues, please contact support@chainalysis.com.

IDENTIFIED 2 months ago - at 12/15/2025 01:58PM

We are continuing to Monitor the stability of the node-provider for TON and are actively retrying any failed KYT transactions

Next expected updated at 17:00 UTC

IDENTIFIED 2 months ago - at 12/15/2025 11:57AM

Our team can confirm that the node-provider related issues have been resolved and that TON is now at tip on Reactor, we are automatically retrying any failed KYT transactions for TON.

Next expected updated at 14:00 UTC

INVESTIGATING 2 months ago - at 12/15/2025 11:07AM

Our team have noticed and are investigating node-provider related issues that is resulting in a delay of around three hours with TON in Reactor.

Currently, there is no workaround we can provide for this. As we have more details we will share them.

Next update will be at 14:00 UTC.

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