Outage in Channable

Issues with Bol Api

Resolved Major
May 29, 2024 - Started 7 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We have noticed an increase in failed API calls to Bol. It is a known issue which they are currently investigating https://developers.bol.com/en/news/incident-20240529. This affects many calls made to Bol, including Exports, Orders, Stock updates and Repricers. We will continue monitoring the situation closely.
Components affected
Channable Marketplaces Channable Orders
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/29/2024 08:44AM

This incident has been resolved. We have observed that our Bol API Exports, Orders, and Repricers are working as expected again. Any failed exports have been restarted. Orders and returns that were missed during the outage are currently being recovered automatically.

MONITORING 7 months ago - at 05/29/2024 07:59AM

We have observed a decrease in error rate for API calls to Bol.com, we have rerun all the failing apis and we continue to monitor the situation.

INVESTIGATING 7 months ago - at 05/29/2024 07:14AM

We have noticed an increase in failed API calls to Bol. It is a known issue which they are currently investigating https://developers.bol.com/en/news/incident-20240529. This affects many calls made to Bol, including Exports, Orders, Stock updates and Repricers. We will continue monitoring the situation closely.

Latest Channable outages

Failures updating bol ads - 10 days ago
Delays in Bol order processing - 13 days ago
Degraded tool performance - 19 days ago
Bol exports and related features not working - about 1 month ago
Channable tool not accessible - about 2 months ago

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