Outage in Channable

Channable tool not accessible

Resolved Major
October 31, 2024 - Started about 2 months ago - Lasted about 5 hours
Official incident page

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Outage Details

Channable is currently not accessible for users. We are looking into what is going on right now.
Components affected
Channable Application
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/31/2024 02:11PM

We have worked to make the system more resilient. We consider this issue to be resolved.

MONITORING about 2 months ago - at 10/31/2024 10:05AM

We are monitoring our systems.

IDENTIFIED about 2 months ago - at 10/31/2024 09:59AM

We are seeing scattered instances of the problem. We have identified where the problem originates from.

MONITORING about 2 months ago - at 10/31/2024 08:59AM

We have restored to a previous version. The tool is accessible again.
Working to identify the root cause

INVESTIGATING about 2 months ago - at 10/31/2024 08:47AM

Channable is currently not accessible for users. We are looking into what is going on right now.

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