Outage in Channable

Image downloader experiencing reduced throughput due to high load

Resolved Major
August 14, 2025 - Started 3 months ago - Lasted 1 day
Official incident page

Incident Report

The image downloader is experiencing heavy load. We have applied performance improvements but it will take more time for us to fully catch up with the backlog. In the meantime, this might temporarily cause a `NOT DOWNLOADED YET` error to be shown for new images that we have not downloaded before.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/16/2025 08:32AM

This incident has been resolved.

MONITORING 3 months ago - at 08/15/2025 09:11AM

We are continuing to monitor for any further issues.

MONITORING 3 months ago - at 08/14/2025 04:19PM

The image downloader is experiencing heavy load. We have applied performance improvements but it will take more time for us to fully catch up with the backlog. In the meantime, this might temporarily cause a `NOT DOWNLOADED YET` error to be shown for new images that we have not downloaded before.

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