Outage in Channable

Delays in image downloading

Resolved Minor
August 07, 2025 - Started 3 months ago - Lasted about 22 hours
Official incident page

Incident Report

We are seeing delays in fetching images for our creatives suite. New images may be delayed by several hours. Images that have already been downloaded into our systems will function as normal. The problem has been identified and we are working on a solution.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/08/2025 11:40AM

Our backlog has been cleared and everything is operational.

MONITORING 3 months ago - at 08/07/2025 03:05PM

A fix has been deployed and we are making progress towards our backlog. We expect to have caught up in a few more hours.

IDENTIFIED 3 months ago - at 08/07/2025 01:39PM

We are seeing delays in fetching images for our creatives suite. New images may be delayed by several hours. Images that have already been downloaded into our systems will function as normal. The problem has been identified and we are working on a solution.

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