Outage in Channable

Our call provider is currently having trouble

Resolved Major
April 16, 2025 - Started about 1 month ago - Lasted about 6 hours
Official incident page

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Outage Details

Our Support department is currently not available over the phone, because our call provider is experiencing issues. They have already posted their own status page as well: https://status.aircall.io/incidents/tvtssv8x3r9s We'll be monitoring the situation.
Components affected
Channable Phones
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/16/2025 07:44PM

Aircall reported the issue to have been resolved completely.

MONITORING about 1 month ago - at 04/16/2025 02:57PM

Support agents report certain calls are coming through again. We hope to be back to full available as soon as possible.

MONITORING about 1 month ago - at 04/16/2025 02:24PM

We'll be monitoring the status page from Aircall, while we wait for them to implement a fix.

INVESTIGATING about 1 month ago - at 04/16/2025 02:23PM

Our Support department is currently not available over the phone, because our call provider is experiencing issues.
They have already posted their own status page as well: https://status.aircall.io/incidents/tvtssv8x3r9s

We'll be monitoring the situation.

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