Outage in ChannelAdvisor Page

Back Market US Product Update and Order Import Issues

Resolved Minor

August 03, 2022 - Started over 3 years ago - Lasted 2 days
Official incident page

Incident Report

Our Engineering team is currently investigating delays sending product data to and importing orders from Back Market US. We have contacted Back Market US and are awaiting additional information. This alert will be updated as more information is available.

Components affected

ChannelAdvisor Page Sell: Marketplaces, First Party & Webstores ChannelAdvisor Page Fulfill: Orders & Fulfillment

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Latest Updates ( sorted recent to last )

MONITORING over 3 years ago - at 08/05/2022 01:35PM

Back Market has resolved the root cause of this issue and is currently working through the backlog of queued requests. This alert will be updated as more information is available.

INVESTIGATING over 3 years ago - at 08/05/2022 12:06PM

This issue is still ongoing as of today. Back Market is working to resolve this issue with high priority. This alert will be updated as more information is available.

INVESTIGATING over 3 years ago - at 08/04/2022 07:34AM

This issue is still ongoing as of today. Back Market is working to resolve this issue with high priority. This alert will be updated as more information is available.

INVESTIGATING over 3 years ago - at 08/03/2022 12:38PM

Our Engineering team is currently investigating delays sending product data to and importing orders from Back Market US. We have contacted Back Market US and are awaiting additional information.

This alert will be updated as more information is available.

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