Outage in ChannelAdvisor Page

Rithum (ChannelAdvisor) Experiencing Connectivity Issues

Resolved Minor
July 19, 2024 - Started 10 months ago - Lasted about 8 hours
Official incident page

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Outage Details

We are currently investigating connectivity issues with Rithum (ChannelAdvisor). As a result, you may be unable to log in to the Rithum (ChannelAdvisor) platform or access certain features. We are working on a resolution as our highest priority. We apologize for the inconvenience. This alert will be updated as soon as more information is available.
Components affected
ChannelAdvisor Page System
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/19/2024 01:26PM

This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.

IDENTIFIED 10 months ago - at 07/19/2024 10:08AM

We are still experiencing some connectivity issues with Rithum (ChannelAdvisor) platform. As a result, you may be unable to log in to the platform or access certain features within the platform. The connectivity issues are directly related to the global outage. This outage may cause delays with logging into the platform and the processing of inbound and outbound files.

We are continuing to assess the situation, and will provide you with an update as information becomes available to share.

INVESTIGATING 10 months ago - at 07/19/2024 09:40AM

This issue is still ongoing. We are working to resolve this issue with high priority.

This alert will be updated as more information is available.

INVESTIGATING 10 months ago - at 07/19/2024 05:23AM

We are currently investigating connectivity issues with Rithum (ChannelAdvisor). As a result, you may be unable to log in to the Rithum (ChannelAdvisor) platform or access certain features. We are working on a resolution as our highest priority. We apologize for the inconvenience.

This alert will be updated as soon as more information is available.

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