Outage in ChannelAdvisor Page

System Alert: In-App Help Unavailable

Resolved Minor
June 12, 2025 - Started 1 day ago - Lasted about 2 hours
Official incident page

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Outage Details

In-app help, including the Help icon, is currently unavailable. To access our Knowledge Base, please go directly to: https://knowledge.channeladvisor.com/kc We’re actively working to restore full functionality. Thank you for your patience.
Components affected
ChannelAdvisor Page System
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 06/12/2025 09:42PM

This issue has been resolved. There is no action required on the part of Rithum clients.

INVESTIGATING 1 day ago - at 06/12/2025 07:53PM

In-app help, including the Help icon, is currently unavailable.

To access our Knowledge Base, please go directly to: https://knowledge.channeladvisor.com/kc

We’re actively working to restore full functionality. Thank you for your patience.

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