Outage in ChannelAdvisor Page

Brands SFTP Connectivity Issues

Resolved Minor
July 18, 2025 - Started 2 days ago - Lasted 30 minutes
Official incident page

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Outage Details

We are currently experiencing sporadic connectivity issues with Rithum's SFTP service. As a result, you may see errors or delays when attempting to connect and/or upload/download files. Our engineering team is actively investigating and we will provide an update as more information is available. We apologize for the inconvenience. This alert will be updated as soon as more information is available.
Components affected
ChannelAdvisor Page System
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 07/18/2025 09:13AM

This issue has been resolved. There is no action required on the part of Rithum clients.

INVESTIGATING 2 days ago - at 07/18/2025 09:02AM

We are currently experiencing sporadic connectivity issues with Rithum's SFTP service. As a result, you may see errors or delays when attempting to connect and/or upload/download files.

Our engineering team is actively investigating and we will provide an update as more information is available.

We apologize for the inconvenience.

This alert will be updated as soon as more information is available.

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