Outage in ChannelAdvisor Page

Rithum for Brands API Connectivity Issues

Resolved Minor
October 16, 2025 - Started 1 day ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing connectivity issues with the Rithum for Brands REST API ProductUpload endpoint. This may result in HTTP 404 errors. Our engineering team is actively investigating, and we will provide an update as more information is available.
Components affected
ChannelAdvisor Page API

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/16/2025 08:34PM

This issue has been resolved. There is no action required on the part of Rithum clients.

INVESTIGATING 1 day ago - at 10/16/2025 06:43PM

We are currently experiencing connectivity issues with the Rithum for Brands REST API ProductUpload endpoint. This may result in HTTP 404 errors.

Our engineering team is actively investigating, and we will provide an update as more information is available.

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System Alert: In-App Help Unavailable - 4 months ago
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