Outage in ChargeOver

ChargeOver is inaccessible

Resolved Major

August 01, 2026 - Started 4 days ago - Lasted about 9 hours
Official incident page

Incident Report

ChargeOver is currently inaccessible. We are working on a resolution ASAP.

Components affected

ChargeOver Main Application

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 08/01/2026 02:58PM

This incident has been resolved, and all services are functioning normally now.

A postmortem will follow.

MONITORING 4 days ago - at 08/01/2026 10:44AM

We are continuing to monitor for any further issues.

Automated processes (creating invoices; running payments; syncing to QuickBooks/Xero/Salesforce) continue to catch up.

MONITORING 4 days ago - at 08/01/2026 09:46AM

We are continuing to monitor for any further issues.

MONITORING 4 days ago - at 08/01/2026 09:45AM

ChargeOver service has been restored.

Automated invoice generation, and automated payment processing is delayed, but will catch up rapidly and will not require any manual action by merchants. Sync of data to other platforms (QuickBooks, Xero, Salesforce) will be delayed, but will catch up rapidly, and will not require any manual re-sync.

More updates and a postmortem will be posted later.

IDENTIFIED 4 days ago - at 08/01/2026 06:24AM

ChargeOver is currently inaccessible.

We are working on a resolution ASAP.

Latest ChargeOver outages

Network provider outage - 4 months ago

ChargeOver unavailable for some users - 4 months ago

Problem accessing our help documentation - 7 months ago

Emails failing to send with a "Invalid handle provided" error message - 9 months ago

Delayed sync of data to QuickBooks Online, Xero, and Salesforce for approximately 30% of accounts - 9 months ago

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