Outage in Chargify

Some Subscription creation requests are slow to respond

Resolved Minor
January 19, 2022 - Started almost 4 years ago - Lasted 2 months
Official incident page

Incident Report

We are aware of an issue with some subscription creations taking 30 seconds or longer to complete under certain circumstances. The issue has been identified and a fix is being implemented.

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Latest Updates ( sorted recent to last )
MONITORING almost 4 years ago - at 01/19/2022 04:02PM

We have implemented a fix for the issue and will continue to monitor.

IDENTIFIED almost 4 years ago - at 01/19/2022 03:27PM

We are aware of an issue with some subscription creations taking 30 seconds or longer to complete under certain circumstances. The issue has been identified and a fix is being implemented.

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