Outage in Chartio

Elevated Errors

Resolved Minor
December 09, 2019 - Started almost 6 years ago - Lasted over 2 years
Official incident page

Incident Report

We're experiencing an elevated level of errors in the Chartio application. Our engineering team is actively investigating and will keep you posted.
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Latest Updates ( sorted recent to last )
RESOLVED almost 6 years ago - at 12/09/2019 11:44PM

This incident has been resolved.

MONITORING almost 6 years ago - at 12/09/2019 11:27PM

The incident appears to be resolved. We are continuing to monitor.

IDENTIFIED almost 6 years ago - at 12/09/2019 11:20PM

We've identified the issue as caused by problems with a third party service provider; this currently affects only a small number of organizations. A workaround is being implemented.

INVESTIGATING almost 6 years ago - at 12/09/2019 10:51PM

We're experiencing an elevated level of errors in the Chartio application. Our engineering team is actively investigating and will keep you posted.

Latest Chartio outages

Site Instability - about 5 years ago
Intermittent Connectivity Issues - almost 6 years ago

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