Outage in ChartMogul
Data Processing Delays - Reporting Tools Affected
Resolved MinorIncident Report
Summary AI Generated
ChartMogul experienced a 3.6-hour data synchronization backlog that caused metrics to appear outdated across its reporting tools. The incident affected a wide range of components, including the ChartMogul App, API, and multiple data destinations such as BigQuery, Snowflake, Redshift, Amazon S3, and various summary integrations. No data was lost, and reports were restored automatically as the backlog cleared.
We are currently processing a backlog in our data synchronization pipeline. As a result, some customers’ metrics may temporarily appear outdated in reporting tools. No data has been lost, and reports will automatically correct themselves as the backlog clears.
Components affected
ChartMogul Google BigQuery ChartMogul Webhooks ChartMogul Email summaries ChartMogul Snowflake ChartMogul Azure Blog Storage ChartMogul Slack summaries ChartMogul Slack real-time ChartMogul Intercom ChartMogul Amazon S3 ChartMogul Amazon Redshift ChartMogul Google Cloud Storage ChartMogul Destinations ChartMogul App ChartMogul APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
about 21 hours ago - at 08/17/2026 02:38PM
We are currently processing a backlog in our data synchronization pipeline. As a result, some customers’ metrics may temporarily appear outdated in reporting tools. No data has been lost, and reports will automatically correct themselves as the backlog clears.
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