Outage in Chatfuel

Dashboard partial outage and bots may be slow to respond

Resolved Major
July 19, 2024 - Started 5 months ago - Lasted 1 day
Official incident page

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Outage Details

We are still working on a resolution for the issue where the Dashboard may not work for some users. Bots may also be slow to respond in the meantime.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/21/2024 11:36AM

This incident has been resolved.

MONITORING 5 months ago - at 07/21/2024 09:03AM

We have implemented a fix and are monitoring the situation.
All services, except for Re-Engages, are operating as usual.
Re-Engages will be launched soon.

IDENTIFIED 5 months ago - at 07/20/2024 01:35PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 months ago - at 07/19/2024 06:43PM

We are still working on a resolution for the issue where the Dashboard may not work for some users. Bots may also be slow to respond in the meantime.

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