Outage in OpenAI ChatGPT

Some users may experience empty response from ChatGPT in web

Resolved Minor

April 06, 2026 - Started about 21 hours ago - Lasted about 2 hours

Incident Report

Summary AI Generated

ChatGPT's web interface experienced an issue where users received empty responses to their prompts, with the service failing to display both new answers and previously generated responses. Users reported that while the mobile app continued working normally, the web version remained non-functional across different browsers even after clearing cache and cookies. The issue was resolved after 2.4 hours when OpenAI applied a mitigation and monitored the recovery.

We are investigating the issue for the listed services.

Components affected

OpenAI ChatGPT Web OpenAI ChatGPT ChatGPT

Latest Updates ( sorted recent to last )

MONITORING about 19 hours ago - at 04/06/2026 07:58AM

We have applied the mitigation and are monitoring the recovery.

INVESTIGATING about 21 hours ago - at 04/06/2026 06:10AM

We are investigating the issue for the listed services.

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