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Outage in OpenAI ChatGPT

Codex 5.5 engines are experiencing high error rate

Resolved Minor
May 13, 2026 - Started about 1 month ago - Lasted about 2 hours

Incident Report

Summary AI Generated

OpenAI's Codex 5.5 engines experienced elevated error rates affecting both ChatGPT and Codex services, with free users encountering high error rates and all Codex users experiencing degraded latency. The incident lasted 2 hours, during which the team identified the issue as specifically impacting gpt-5.5 performance. A mitigation was successfully applied and the service recovery was being monitored.

We are currently experiencing elevated error rates for gpt-5.5.
Components affected
OpenAI ChatGPT ChatGPT OpenAI ChatGPT Codex
Latest Updates ( sorted recent to last )
MONITORING about 1 month ago - at 05/13/2026 09:34AM

We have applied the mitigation and are monitoring the recovery.

IDENTIFIED about 1 month ago - at 05/13/2026 09:00AM

High error rate on codex gpt 5.5 for free users. Degraded latency on gpt 5.5 for all codex users.

INVESTIGATING about 1 month ago - at 05/13/2026 08:18AM

We are currently experiencing elevated error rates for gpt-5.5.

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