Outage in OpenAI ChatGPT
Users unable to access chat support on help center
Resolved Minor
May 26, 2026 - Started 1 day ago
- Lasted 4 minutes
Incident Report
Summary AI Generated
Users experienced errors when attempting to access chat support through OpenAI's help center, affecting both login functionality and ChatGPT services. The incident was identified and a mitigation was implemented to resolve the access issues. The service disruption lasted 4 minutes with users temporarily directed to email support as an alternative.
We are aware of reports from users who are experiencing errors when attempting access Chat support the help center. For help, please email support@openai.com "support@openai.com": mailto:support@openai.com We are working implementing the mitigation.
Components affected
OpenAI ChatGPT Login OpenAI ChatGPT ChatGPTLatest Updates ( sorted recent to last )
IDENTIFIED
1 day ago - at 05/26/2026 08:27PM
We are aware of reports from users who are experiencing errors when attempting access Chat support the help center. For help, please email support@openai.com "support@openai.com": mailto:support@openai.com We are working implementing the mitigation.
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