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Outage in OpenAI ChatGPT

Some users may experience issues accessing OpenAI accounts

Resolved Minor
June 05, 2026 - Started about 22 hours ago - Lasted about 17 hours

Incident Report

Summary AI Generated

OpenAI experienced a 2.8-hour incident where some user accounts were incorrectly suspended, affecting access to ChatGPT, Codex, and login services. Users reported that ChatGPT would accept messages but not respond, or display "Something went wrong" error messages when trying to send messages. OpenAI restored account access and addressed related subscription and credit impacts for affected users.

We are investigating the issue for the listed services.
Components affected
OpenAI ChatGPT ChatGPT OpenAI ChatGPT Codex OpenAI ChatGPT Login
Latest Updates ( sorted recent to last )
MONITORING about 14 hours ago - at 06/05/2026 09:19PM

The team is uncovering some additional impacted users and is still working through related subscription and credit impacts for affected users. Impacted users will be receiving an email shortly.

MONITORING about 15 hours ago - at 06/05/2026 08:53PM

All users impacted should have received an email with more information. The team is monitoring for additional changes.

MONITORING about 16 hours ago - at 06/05/2026 07:47PM

The team is still working through related subscription and credit impacts for affected users. Impacted users will be receiving an email shortly.

MONITORING about 16 hours ago - at 06/05/2026 07:09PM

We’ve restored account access for users. The team is working through related subscription and credit impacts for affected users.

RESOLVED about 19 hours ago - at 06/05/2026 04:09PM

All impacted services have now fully recovered.

IDENTIFIED about 20 hours ago - at 06/05/2026 03:19PM

An issue caused some user accounts to be incorrectly suspended. We’re restoring account access and working through related subscription and credit impacts for affected users.

IDENTIFIED about 21 hours ago - at 06/05/2026 02:52PM

We are still implementing the mitigation.

IDENTIFIED about 21 hours ago - at 06/05/2026 02:20PM

We have identified the issue impacting account access for some users, and we are working on a fix.

INVESTIGATING about 22 hours ago - at 06/05/2026 01:26PM

We are investigating the issue for the listed services.

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