Outage in OpenAI ChatGPT
Image generation unavailable in ChatGPT
Resolved Minor
July 21, 2026 - Started 2 days ago
- Lasted about 16 hours
Incident Report
Summary AI Generated
Image generation in ChatGPT and the associated APIs experienced elevated errors for approximately 16 hours, leaving users unable to generate images. OpenAI identified the issue and applied mitigations in multiple stages before stabilizing the service. The incident was resolved following a monitoring period after the final mitigation was applied.
We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.
Components affected
OpenAI ChatGPT ChatGPT OpenAI ChatGPT APIs OpenAI ChatGPT Image Generation OpenAI ChatGPT ImagesLatest Updates ( sorted recent to last )
MONITORING
2 days ago - at 07/21/2026 03:15PM
We have applied the mitigation and are monitoring the recovery.
MONITORING
2 days ago - at 07/21/2026 02:37PM
We have applied the mitigation and are monitoring the recovery.
IDENTIFIED
2 days ago - at 07/21/2026 02:04PM
We are still implementing the mitigation.
IDENTIFIED
2 days ago - at 07/21/2026 01:38PM
We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.
INVESTIGATING
2 days ago - at 07/21/2026 01:31PM
We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.
INVESTIGATING
2 days ago - at 07/21/2026 12:57PM
We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.
INVESTIGATING
2 days ago - at 07/21/2026 12:25PM
We are investigating the issue for the listed services.
INVESTIGATING
2 days ago - at 07/21/2026 12:22PM
We are investigating the issue for the listed services.
INVESTIGATING
2 days ago - at 07/21/2026 12:20PM
We are investigating the issue for the listed services.
MONITORING
2 days ago - at 07/21/2026 11:29AM
We have applied the mitigation and are monitoring the recovery.
IDENTIFIED
2 days ago - at 07/21/2026 10:36AM
We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.
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