Outage in OpenAI ChatGPT
Elevated ChatGPT conversation errors affecting Plus, Pro, Business, and Edu users
Resolved Minor
August 04, 2026 - Started 2 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
ChatGPT experienced elevated conversation errors over approximately 2.7 hours, affecting Plus, Pro, Business, and Edu users on the web platform. Users reported lost chat history, repeated error messages, and conversations stuck in a loading state with no responses generated. A mitigation was applied and the situation moved to monitoring for recovery.
We are investigating elevated errors affecting ChatGPT conversations. Some users may experience failed or interrupted responses, and some conversation turns may not be saved. The issue is affecting users across Plus, Pro, Business and Edu ChatGPT plans.
Components affected
OpenAI ChatGPT Web OpenAI ChatGPT ChatGPTLatest Updates ( sorted recent to last )
MONITORING
2 days ago - at 08/04/2026 12:57PM
We have applied the mitigation and are monitoring the recovery.
INVESTIGATING
2 days ago - at 08/04/2026 12:43PM
We are investigating elevated errors affecting ChatGPT conversations. Some users may experience failed or interrupted responses, and some conversation turns may not be saved. The issue is affecting users across Plus, Pro, Business and Edu ChatGPT plans.
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