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Outage in OpenAI ChatGPT

Elevated Errors for Thinking mode in ChatGPT

Resolved Minor
August 20, 2026 - Started about 10 hours ago - Lasted about 3 hours

Incident Report

Summary AI Generated

ChatGPT experienced elevated errors affecting Thinking mode and Image Generation across web and app platforms for approximately 3 hours. Users were unable to interact with the chat input and image generation failed entirely. A mitigation was implemented and the incident moved to monitoring.

We are investigating an issue causing some users to experience errors when using Thinking in ChatGPT.
Components affected
OpenAI ChatGPT Web OpenAI ChatGPT ChatGPT OpenAI ChatGPT Image Generation
Latest Updates ( sorted recent to last )
MONITORING about 9 hours ago - at 08/20/2026 02:53PM

We have implemented a mitigation for the issue for elevated errors for Thinking Mode and Image Generation in ChatGPT/ChatGPT Work

INVESTIGATING about 10 hours ago - at 08/20/2026 02:12PM

We are investigating an issue causing some users to experience errors when using Thinking mode and Image Generation in ChatGPT.

INVESTIGATING about 10 hours ago - at 08/20/2026 01:56PM

We are investigating an issue causing some users to experience errors when using Thinking in ChatGPT.

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