Outage in OpenAI ChatGPT
File uploads are delayed or failing
Resolved Minor
September 08, 2026 - Started 1 day ago
- Lasted about 5 hours
Incident Report
Summary AI Generated
**Summary:** On September 8, 2026, ChatGPT experienced a ~4.6-hour incident where file uploads were either failing outright or processing with significant delays, leaving some files appearing uploaded but remaining inaccessible. The issue affected File Uploads, ChatGPT, and GPTs. OpenAI identified the root cause, applied a mitigation, and moved to monitoring recovery by 17:48 UTC.
Some file uploads are failing to process. Successful uploads may take longer than usual to become available. We’re investigating and will share another update as we learn more.
Components affected
OpenAI ChatGPT File uploads OpenAI ChatGPT ChatGPT OpenAI ChatGPT GPTsLatest Updates ( sorted recent to last )
MONITORING
1 day ago - at 09/08/2026 05:48PM
We have applied the mitigation and are monitoring the recovery.
IDENTIFIED
1 day ago - at 09/08/2026 04:29PM
We have identified the issue causing file-upload processing failures and delays in ChatGPT. Some files may remain unavailable while processing, and some uploads may fail.
INVESTIGATING
1 day ago - at 09/08/2026 03:37PM
We’re continuing to investigate file-upload processing failures and delays in ChatGPT. Some files may appear uploaded but remain unavailable while processing; other uploads may fail. We have not confirmed recovery and will share another update as we learn more.
INVESTIGATING
1 day ago - at 09/08/2026 02:47PM
We are investigating the issue for the listed services.
INVESTIGATING
1 day ago - at 09/08/2026 02:39PM
Some file uploads are failing to process. Successful uploads may take longer than usual to become available. We’re investigating and will share another update as we learn more.
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