Outage in Check Point
Reach my device service is unavailable
Resolved MajorIncident Report
Summary AI Generated
Check Point's Reach My Device service for Quantum Spark SMB appliances experienced a major outage lasting 2.2 hours. The service was completely unavailable, preventing users from remotely accessing and managing their devices. The issue was identified and resolved with a fix implementation.
We are currently investigating this issue.
Components affected
Check Point Quantum Spark Reach My Device Service (SMB Appliances)Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 04/20/2026 11:49AM
This incident has been resolved.
IDENTIFIED
22 days ago - at 04/20/2026 11:05AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
22 days ago - at 04/20/2026 09:40AM
We are currently investigating this issue.
Latest Check Point outages
User Center service disruption - 16 days ago
updates.checkpoint.com is facing a partial service disruption - about 1 month ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
