Outage in Check Point
Reach my device service is unavailable
Resolved MajorIncident Report
Summary AI Generated
Check Point's Reach My Device service for Quantum Spark SMB appliances experienced a major outage lasting 2.2 hours. The service was completely unavailable, preventing users from remotely accessing and managing their devices. The issue was identified and resolved with a fix implementation.
We are currently investigating this issue.
Components affected
Check Point Quantum Spark Reach My Device Service (SMB Appliances)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 hour ago - at 04/20/2026 11:49AM
This incident has been resolved.
IDENTIFIED
about 2 hours ago - at 04/20/2026 11:05AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 4 hours ago - at 04/20/2026 09:40AM
We are currently investigating this issue.
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