Check Point's SASE service experienced connectivity failures affecting gateways in the Israel-1 Data Center for approximately 2.5 hours, caused by an unexpected outage from the primary ISP (Bezeq). Failover to the secondary ISP restored most connectivity, though some gateways remained hung and required additional remediation. A fix was implemented and the situation moved to monitoring.
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A fix have been implemented we are monitoring the results
We are continuing to work on a fix for this issue.
Some gateways remain hung after the unexpected ISP failure
We are looking into those specifically
The primary ISP in the IL-1 DC (Bezeq) lost connectivity
We failed over to the secondary ISP and connectivity to IL-1 resumed
We are investigating the connectivity loss with Bezeq
We are getting increased reports from customers unable to connect to gateways located in Israel-1 Data Center
We are investigating the issue further and will provide an update shortly.
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