We identified and resolved the cause of elevated latency and degraded performance. A newly enabled internal process for synchronizing tax filing data generated significantly higher database load than expected, impacting API response times from ~9:15am - 9:38am ET. The feature flag has been reverted and system performance has returned to normal.
A fix has been implemented and we are actively monitoring our systems.
We are continuing to investigate this issue.
We are currently investigating this issue with the highest levels of urgency.
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