Outage in Checkr

Health screening passes are not being delivered

Resolved Minor
September 25, 2024 - Started 6 months ago - Lasted about 20 hours
Official incident page

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Outage Details

Candidates are currently not receiving health screening passes that need to be delivered to the lab to complete the screening. Some labs may be able to complete the screening still, but they will have to direct the lab to look up their name.
Components affected
Checkr Candidate Portal
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 09/26/2024 07:12PM

This incident has been resolved.

MONITORING 6 months ago - at 09/26/2024 10:59AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 6 months ago - at 09/26/2024 01:18AM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 09/25/2024 11:35PM

Candidates are currently not receiving health screening passes that need to be delivered to the lab to complete the screening.

Some labs may be able to complete the screening still, but they will have to direct the lab to look up their name.

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