Outage in Checkr

Errors displaying MVR violations within report

Resolved Major
September 12, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing an issue where Motor Vehicle Record (MVR) violations are not being displayed correctly within reports. Our team is actively investigating the cause of the error and working to resolve it as quickly as possible.
Components affected
Checkr Client Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/12/2025 04:03PM

This incident has been resolved.

MONITORING about 2 months ago - at 09/12/2025 03:10PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 09/12/2025 02:45PM

We are currently experiencing an issue where Motor Vehicle Record (MVR) violations are not being displayed correctly within reports. Our team is actively investigating the cause of the error and working to resolve it as quickly as possible.

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