Outage in Checkr

GWL and Sex offender searches are not completing causing report delays

Resolved Major

October 28, 2025 - Started 8 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Checkr Data Source

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Latest Updates ( sorted recent to last )

RESOLVED 8 days ago - at 10/28/2025 03:36AM

This incident has been resolved.

MONITORING 8 days ago - at 10/28/2025 03:23AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 8 days ago - at 10/28/2025 03:11AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 8 days ago - at 10/28/2025 02:45AM

We are continuing to investigate this issue.

INVESTIGATING 8 days ago - at 10/28/2025 01:23AM

We are currently investigating this issue.

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