Outage in Checkr

Background check invitation emails may not be delivered for some EU customers.

Resolved Major

November 10, 2025 - Started 3 days ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Checkr API Checkr Client Dashboard

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 11/10/2025 09:50PM

This incident has been resolved.

IDENTIFIED 3 days ago - at 11/10/2025 06:08PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 days ago - at 11/10/2025 05:30PM

We are continuing to investigate this issue.

INVESTIGATING 3 days ago - at 11/10/2025 04:43PM

We are continuing to investigate this issue.

INVESTIGATING 3 days ago - at 11/10/2025 03:40PM

We are currently investigating this issue.

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