Outage in Chef

Elevated connection rate and 500's

Resolved Minor
April 16, 2020 - Started over 5 years ago - Lasted almost 2 years
Official incident page

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Outage Details

After upgrading PostgreSQL we are seeing database connections and CPU spikes. We're resizing the database to get more system resources and will provide additional updates as we have them.
Latest Updates ( sorted recent to last )
RESOLVED over 5 years ago - at 04/17/2020 02:37AM

This incident has been resolved.

INVESTIGATING over 5 years ago - at 04/17/2020 02:24AM

Traffic patterns and service have normalized to regular levels observed prior to the maintenance window. We will conduct an incident analysis and write up a blog post for this next week. Thank you for your patience and I'm sorry that this impacted your workflows.

INVESTIGATING over 5 years ago - at 04/17/2020 02:13AM

We've implemented a short term workaround to restore service. We're monitoring the service.

INVESTIGATING over 5 years ago - at 04/17/2020 01:58AM

We're isolating the issue with authz service's database queries that is taking an abnormally long time to complete.

INVESTIGATING over 5 years ago - at 04/17/2020 12:00AM

We're investigating an unexpected elevation in fetches by the authz service from the database.

INVESTIGATING over 5 years ago - at 04/16/2020 11:06PM

After upgrading PostgreSQL we are seeing database connections and CPU spikes. We're resizing the database to get more system resources and will provide additional updates as we have them.

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