Outage in Cherwell
End of life notice for Neurons (feature) - Legacy Bots
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
We’re excited to introduce our new and improved bots experience! As part of this upgrade, we’re retiring the legacy Neurons feature. Here’s what you need to know:
Migration: If you’re currently using Neurons, we recommend migrating to the new bots experience. You’ll find an import utility that allows you to seamlessly transfer your existing data.
Functioning State: Neurons legacy bots will remain functional until August 1st.
Error Message: Starting August 1st, Neurons will display an error message prompting you to upgrade to new bots.
Data Removal: We’ll provide an additional month (until September 1st) for any remaining data before removing Neurons completely.
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