Outage in Cherwell

Ivanti Neurons for ITSM: Chat Feature Unavailable in the NVF Landscape

Minor

January 29, 2025 - Started 7 days ago
Official incident page

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Outage Details

The Chat feature is currently disabled. Customers cannot enable the feature within their tenants. Ivanti Engineering is working on a fix.

Latest Updates ( sorted recent to last )

IDENTIFIED 7 days ago - at 01/29/2025 11:39PM

The Chat feature is currently disabled. Customers cannot enable the feature within their tenants. Ivanti Engineering is working on a fix.

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