Outage in Cherwell

Ivanti Neurons for ITSM: Chat Feature Unavailable in the NVF Landscape

Resolved Minor

January 29, 2025 - Started 12 months ago - Lasted 4 months
Official incident page

Incident Report

The Chat feature is currently disabled. Customers cannot enable the feature within their tenants. Ivanti Engineering is working on a fix.

Need to monitor Cherwell outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 05/16/2025 10:04AM

This incident has been resolved.

IDENTIFIED 12 months ago - at 01/29/2025 11:39PM

The Chat feature is currently disabled. Customers cannot enable the feature within their tenants. Ivanti Engineering is working on a fix.

Latest Cherwell outages

Ivanti Neurons for ITSM WAZ PRD - Intermittent Workflow Degradation - 4 days ago

Ivanti Neurons: Agentless Remote Control Website is failing to load properly (1756326) - 4 days ago

Ivanti Neurons (NVU): Device discovery slowdown. (SRE-1755617) - 5 days ago

WAZ STG intermittent access / 502 Bad Gateway error - 6 days ago

Ivanti Neurons for ITSM WAZ PRD - Workflow Service Degradation - 12 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5420 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook