Outage in Cherwell

Ivanti Neurons Platform - Device Policy Registration Delay

Resolved Minor
April 10, 2025 - Started 19 days ago - Lasted about 23 hours
Official incident page

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Outage Details

We are currently investigating an issue where policy registrations are happening slowly for newly registered endpoints.
Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 04/11/2025 02:36PM

This incident has been resolved.

MONITORING 19 days ago - at 04/10/2025 08:08PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 19 days ago - at 04/10/2025 03:56PM

We are currently investigating an issue where policy registrations are happening slowly for newly registered endpoints.

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