Outage in Cherwell

Ivanti Neurons for MDM Cloud Outage - https://na2.mobileiron.com/ - 1568735

Resolved Major
April 14, 2025 - Started 15 days ago - Lasted about 21 hours
Official incident page

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Outage Details

Customers on Ivanti Neurons for MDM NA2 (https://na2.mobileiron.com) is experiencing an outage to the service. The web page will be unavailable until the issue is resolved. Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 04/15/2025 02:27PM

This incident has been resolved.

MONITORING 15 days ago - at 04/14/2025 10:08PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 15 days ago - at 04/14/2025 08:49PM

We are continuing to investigate this issue.

INVESTIGATING 15 days ago - at 04/14/2025 07:49PM

We are continuing to investigate this issue.

INVESTIGATING 15 days ago - at 04/14/2025 05:46PM

We are continuing to investigate this issue.

INVESTIGATING 15 days ago - at 04/14/2025 05:35PM

Customers on Ivanti Neurons for MDM NA2 (https://na2.mobileiron.com) is experiencing an outage to the service. The web page will be unavailable until the issue is resolved.

Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.

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