Outage in Cherwell

Ivanti Neurons for ITSM - LDZ PRD Outage

Resolved Major
May 12, 2025 - Started 20 days ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 05/13/2025 03:43PM

This incident has been resolved.

MONITORING 19 days ago - at 05/13/2025 02:25PM

We are continuing to monitor for any further issues.

MONITORING 19 days ago - at 05/13/2025 02:22PM

We are continuing to monitor for any further issues.

MONITORING 20 days ago - at 05/12/2025 11:41AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 20 days ago - at 05/12/2025 09:30AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 20 days ago - at 05/12/2025 08:41AM

We are currently investigating this issue.

Latest Cherwell outages

Ivanti Neurons for MDM Service Degradation - 1593291 - 2 days ago
Ivanti Neurons Platform (1592654) - Portions of the UI may be slow or fail to load. Edge Intelligence queries may timeout. - 3 days ago
NSZ PRD Incoming Email Slowness - 4 days ago
Ivanti Neurons Platform (1592226) - Portions of the UI may be slow or fail to load - 4 days ago
Ivanti Neurons Platform - Access Controls Degradation (1591546) - 5 days ago

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